SOUTHERN DUNES 
GOVERNING DOCUMENTS
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Southern Dunes Art. of Incorporation
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Southern Dunes - Declaration & By Laws pt 1
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Southern Dunes - Declaration & By Laws pt 2

 POOL HEATERS


The City of Haines City is fining those owners who have installed a new pool heater without obtaining a permit.  We know of an owner who is trying to sell their home and are now being asked to provide a copy of the permit for their new pool heater before they will be allowed to sell the home.  Here is what you should do if you have recently had a new pool heater installed.

1. Owner or property mgr should notify the company that installed the pool heater of this notice.

2. The company should go to city hall and obtain an application for a permit.

3. The company should then submit the application to city hall.  The number for the permit department is 863-419-3229.

EFFECTIVE

JULY 1, 2010:


There is a new law under FLORIDA STATUTES 720, which gives the HOA the right to collect rent from tenants of owners who are behind in their assessments.

Architectural Control

Architectural review board (ARC) approval is required for improvements to the outside of your home in accordance with our deed restrictions. Please request application and submit for approval prior to making changes to the exterior of your home or lot including painting, installation of fence or structural changes to your home.

To obtain an application please contact the Onsite Community Manager or go to the Design Review Committee tab where you can download the necessary documents. 
Complaints Now Posted Online  

 

The Florida Department of Agriculture and Consumer Services announced recently that consumers can now go online and check the complaint history of any company or business.

 

Residents can visit the Division of Consumer Services website at www.800helpfla.com and access the complaint data by choosing a box on the left-hand side of the page entitled "Business/Complaint Lookup."

 

In addition to providing the complaint history of a company, the database also provides information on the kind of license, if any, the company has with the Department of Agriculture.

 

Before now, consumers could obtain the information by calling the Department of Agriculture and Consumer Services toll-free hotline at 800-HELPFLA (800-435-7352). That service remains available.
BB& T FORMS
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BBT Authorization
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BBT Change Form
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BBT Cancellation Form

How does BB&T receive association payments?

Homeowners have several convenient options for paying association fees. You can pay:

  • Online (your association must be enrolled in the BB&T Online Payment System)
    • Make a one-time debit or credit card payment using your Visa, Mastercard, American Express or Discover card. A convenience fee will be applied. 
    • Make a one-time payment by eCheck, an electronic funds transfer by ACH debit from your checking or savings account at any US financial institution. No convenience fee is charged for payments made by eCheck.
  • Through BB&T Association Pay (ACH)
    • You can enroll and have recurring payments automatically debited from your checking or savings account at any US financial institution.
    • There's no fee to enroll.
  • In person at any BB&T financial center
  • By US mail

How are association payments processed?

To ensure your payments are processed quickly:

  • All checks must be accompanied by an Association Services coupon.
  • "US Funds" must be written on checks drawn on Canadian bank accounts.
  • Make checks payable to the legal name of your homeowner's association.
  • Do not mail cash.

Will BB&T accept post-dated checks?

BB&T does not hold post-dated checks. All checks are processed the day they are received.

How do I find out if my homeowner's association received my payment?

Please contact your property management company or homeowner's association at 

hoadues@donasher.com to verify that your payment has been received.

How much is my late fee, and what is the grace period before the late fee is charged?

18% after 30 days 

I am considering making my payments through an online bill pay service. What do I need to know?

You will need to use the bill pay account number unique to your property address and payment obligation. Please Note: Using a bill pay service may delay payment processing. Make your payment well in advance of the due date. Please refer to your Association Services coupon book or statement for important instructions on using an online bill pay service.

In most instances, payments received from a bill pay service are not processed on the same day that funds are debited from your account. Depending upon the method of payment and delivery used by your bill pay provider, payments may take up to five business days or more to be posted to your association's account. When using a bill pay service, it is advisable to schedule payments for a date well in advance of the due date.

How do I set up automatic payments deducted from a checking or savings account?

Making your payment by automatic debit directly from your US bank is easy and convenient. BB&T Association Pay instructions can be found in your Association Services coupon book or statement.

Obtain an Association Pay enrollment form in one of several ways:

  • Click on BB&T Online Payment System, click to open, enroll online for Association Pay.
  • Mail or fax the Association Pay enrollment form included in your Association Services coupon book.
  • Print and fill out the Enrollment Form 

Complete the enrollment form, attach a voided check and send it to:

BB&T Association Services
PO Box 2914 
Largo, FL 33779-2914

Or fax it to: 866-297-8932 

Do I need a BB&T account to sign up for Association Pay?

No, BB&T can debit any US bank automatically.

How do I cancel or change my Association Pay?

Managing your Association Pay is easy.

To update your account, download, complete and mail or fax the Change Form.

To stop your payment, download, complete and mail or fax the Cancel Form.

Please Note: BB&T Association Services must receive change or cancel requests by the 27th day of the month to be effective the following debit month. If the 27th falls on a weekend or holiday, the deadline is the last business day of the month prior to the 27th.

Send your completed form by US mail or fax to:

BB&T Association Services 
PO Box 2914 
Largo, FL 33779-2914 
866-297-8932 (Fax) or email to : asdautopay@bbandt.com or betty@donasher.com