OWNERS SECTION


Please keep your contact information as up to date as possible this includes your mailing address, local telephone numbers, e-mail address, property management company and/or additional contacts in the event the association needs to contact your regarding your property in an emergency. 

 

The new coupon books will be sent out for the next years assessments. Please avoid inconveniences such as mailing booklets out to the wrong address and/etc. 

 

Homeowners will still be responsible.

For making their dues payments on time.

It is the homeowner’s responsibility to follow up.

On the new dues amounts.

 

Please contact the association if you

Do not receive your coupon booklet as soon as possible.

Southern Dunes Master HOA Homeowners


The 2025 coupon booklets have been sent out. You should be receiving them shortly. Quarterly invoices or statements are not sent. It is the responsibility of the homeowner to make their payments on time each quarter to avoid incurring additional fees. 


2025 Quarterly Dues

January, April, July, October - payments are due on the 1st however you have a 30-day grace period to make your payment without incurring additional fees. 


Master Association $211.56 


Sub-division fees: 

The Estates $47.39

Hemingway / Paulette $128.61

Mariner Cay $58.64

St. Augustine Townhomes $664.48

St. Augustine Villas $259.96


Account Number:

It is on your coupon Book, statement or if you need it, please contact the HOA office southerndunes@donasher.com or hoadues@donasher.com



H.O.A DUES BALANCES 

The association does not send quarterly invoices or statements. It is the homeowner's responsibility to check their accounts periodically for any small balances which may be the difference between the prior year's dues and the current years dues. Verify your accounts via the Caliber portal and make adjustments to your payments. 

If you have not set up your Caliber portal, please email southerndunes@donasher.com or hoadues@donasher.com so we can assist you.


PLEASE REVIEW YOUR COUPON BOOKLETS FOR ANY ERRORS

 

Send payments to the address stated on your coupon book and as noted below. Remember to write your account number and property address which is printed on the coupon or statement on your check. It is the homeowner’s responsibility to keep all contact information current. 


You can update your information at any time in your Caliber account. It is also the homeowner’s responsibility to make sure they receive their booklets. If you do not receive your booklet please contact the H.O.A office so payment information can be provided and a new booklet can be sent to you. 

 

Payment options and methods of payment are printed on the inside cover of the coupon booklets as well as the current approved budget. 

 

Please keep your coupon book for additional payments due throughout the year.

                               

Quarterly dues are payable on January, April, July and October on the 1st of the month. 



* The Association does not send quarterly invoices. Your coupon booklet will have the 4 coupons and payment information needed to make on time payments. 

 

*Payments will not be accepted at the HOA office. Payments sent will be returned to the sender or homeowner address on file. We are not responsible for late or lost checks. 

 

*Payments sent or delivered anywhere other than the address' provided on the coupon will be delayed and may be received past the due date incurring late fees.

 

*Late payment or interest fees will not be waived.

 

If you have sold your home, please request a STOP to any automatic debits made by the association upon closing. 

Caliber Portal 


You can now use our new web portal that will enable you to log in and view and update your homeowner information, view account information, compliance violations, maintenance issues, and association documents.


You can access the site by going to: 

https://caliber.cloud/CaliberWeb2_DonAsher and logging in with the following information:

 

When you are logging into the web portal for the first time, you will need to select the “Register for a login” link. Within the next screen, you must enter your account number and email address of your choice. The provided email address will be linked to your login record.


If you are one of multiple owners associated with the provided account number, you are required to select your name from the list provided. If a match is found, you will be sent an email with a link to complete your new account process. 


The email link will allow you to create a username and password (usernames must be unique). Once saved, you will be able to login into the web portal.

           

If you do not have your Account Number, please email us at southerndunes@donasher.com 

HOA Dues Payment Options


Below are the different payment options that we offer, you will need your account number.


Caliber Portal (FSPay)

 www.DONASHER.com

  • Community Portal
       Create Account

       HOA Log-In


*You will need your email address that is attached to your account and your account number.


*You will receive an email to complete the registration process, make sure to check your spam folder.


Once you have created a username and password you will be able to log into the portal.

 

Quick Pay

Don Asher & Associates - Quick Pay (frontsteps.com)

www.DONASHER.com

  • Community Portal - Quick Pay

You will need your account number for this option

 

Mailing payment directly to the bank, 

Please make sure that you have your account number written on the check/money order


Please make payable to: 

Southern Dunes Master HOA

CiT Lock Box

P.O. Box 98260

Phoenix, AZ 85038-0260

 

To setting up BillPay through your bank

Southern Dunes Master HOA

P.O. Box 98260

Phoenix, AZ 85038-0260

407-425-4561

Acct#

For accounting, payment information and account number please email: hoadues@donasher.com or call 407-425-4561.


To submit an application for the Design Review Committee, please fill out the form including description, and specifications of the work you would like to do. Once received it will be submitted to the committee for review. 

Exterior painting will require the paint manufacturer and code. 

For new roofs include the shingle manufacturer and color. 

You can download the DRC form from the community website at www.southernduneshoa.com clicking on the Owners Tab, on the drop-down tab for Design Review Committee Form.

For Vehicle Decals email a copy of your current vehicle registration along with the lease if you are a renter or closing documents/deed for new owners. 
Golf Carts will require proof of insurance, we will also need the model/make and serial number. 

For insurance certificates please contact: cad@sihle.com or call 407-389-3578

Violations: If you are contacting regarding a violation notice, request an extension or notify that you have cured the violation notice, please email us and include the property address and pictures. 

To access your caliber account please visit: https://fronsteps.cloud - You will need your account number. 

if you do not have it, please reach out to the HOA Dues Department at hoadues@donasher.com. 

EFFECTIVE JULY 1, 2010:


There is a new law under FLORIDA STATUTES 720, which gives the HOA the right to collect rent from tenants of owners who are behind in their assessments.
ST AUGUSTINE TOWN HOME RESIDENTS 
RAIN GUTTERS

Rain gutters are not original to the town home buildings; these were installed by the homeowners after the town homes were built out and are therefore not covered by the association. The homeowner is responsible for the maintenance and repairs of the gutters including but not limited to cleaning them out and ensuring proper water flow and that there are no blockage or flooding in the attached areas. 


Damages or repairs needed due to failure to maintain and repair the gutters will not be covered by the association and will be the owner’s responsibility to repair at their expense. This includes but not limited to leaks and fascia repairs.

Southern Dunes 

Design Review Committee (DRC) 


Applications are available at the H.O.A office or
click on the Documents Library to download a copy. 

Forms should be emailed, hand-delivered or mailed 

to the H.O.A office : 


Southern Dunes Master Community HOA

1603 Forrest Hills Lane

Haines City, FL  33844

southerndunes@donasher.com


For exterior improvements including but not limited to, pools, fences, patios or patio extensions must also have a copy of your survey that was given to you at closing.  You can also log into Polk County Property Appraisers and to obtain a copy. 

This includes the removal or planting of trees/palms/shrubs removal or planting and/or major changes to the landscaping. On the copy of the survey, please indicate where these items are currently located or will be placed. You must also provide dimensions and specifications. It is required to confirm these will be or are within your property lines. 

All requests and alterations must conform to all zoning and building regulations.  


Homeowners requesting work for their properties must first apply to the Design Review Committee (DRC) for review and approval before any work can begin. After receiving approval you must verify and obtain required permits from Haines City and other agencies. *This is the homeowners responsibility. Please keep a copy of your permits in a safe place.

For more information please contact the City of Haines City - Office of the 

Directors of Community Development  or the Haines City Code Compliance Office. 

If your request is denied please do not be discouraged, you may appeal to the Design Review Committee by submitting a new application for review.
Landscaping

Did you know that having a beautifully manicured landscape adds both beauty and value to your home?  Whether you’re updating your landscaping for your personal enjoyment or cleaning up the look for a quick sale.  Here are a few steps you can follow to ensure your home makes a great impression.
 
Trimming trees, shrubs and plants helps to establish a clean look.  Particularly if they have been in place for more than a few years and have grown untended.
 
Weed removal and routine lawn mowing are key to achieving a manicured lawn.  Removing weeds can be quite tricky.  The best way to control weeds is to get them while they’re young.  A few simple pulls “here and there” can put you on the right track to a controlled lawn.  Also make sure your sprinkler timer is coordinated with the watering schedule for your neighborhood.
 
Adding color to your garden gives your landscape a little extra pizzazz.  Choosing the right plants can be a decision all your own or coupled with a landscaper or a quick visit to your local nursery.  Explaining your style and color tastes should provide enough to identify the right plants for you.
 
A light layer of natural, bio-degradable mulch in landscape beds and tree rings should be added to not only provide visual appeal but to aid in water retention and weed suppression. You can find many tips and tricks online or by using previously mentioned resources like landscapers and nurseries.
 
To ensure your home is “picture perfect” without any bumps in the road, a DRC application is needed before any major exterior changes in your landscape are done.

 POOL HEATERS


The City of Haines City is fining those owners who have installed a new pool heater without obtaining a permit.  We know of an owner who is trying to sell their home and are now being asked to provide a copy of the permit for their new pool heater before they will be allowed to sell the home.  Here is what you should do if you have recently had a new pool heater installed.


1. Owner or property manager should notify the company that installed the pool heater of this notice.

2. The company should go to city hall and obtain an application for a permit.

3. The company should then submit the application to city hall.  


The number for the permit department is 863-419-3229.