Southern Dunes Master Community Association
1603 Forest Hills Lane 
Haines City, Fl 33844
1-863-419-0642 telephone 
southerndunes@donasher.com e-mail 
HOA Office - 1603 Forest Hills Lane Haines City, FL 33844


 
SWIM AT YOUR OWN RISK - THERE ARE NO LIFEGUARDS ON DUTY

CHILDREN UNDER 16 MUST BE ACCOMPANIED BY AN ADULT

NO FOOD OR BEVERAGES IN POOL AREA 

NO DIVING OR JUMPING

NO RUNNING, HORSEPLAY OR ROUGHHOUSING IN POOL AREA

NO LOUD AND/OR UN-NECESSARY NOISE 

NO GLASS CONTAINERS IN POOL AREA

NO PETS IN POOL AREA

PLEASE KEEP THE POOL AREAS AND BATHROOMS CLEAN 
PICK UP AFTER YOURSELF AND PLACE GARBAGE IN GARBAGE BINS

ALL PERSONS USING THE POOLS DO SO AT THEIR OWN RISK
THE ASSOCIATION NOR MANAGEMENT WILL BE RESPONSIBLE FOR ACCIDENTS OR INJURIES

FOR ALL EMERGENCIES 
CALL 9-1-1 IMMEDIATELY 

Drowning Prevention

Take 60 Seconds to Save a Child's Life

Pool Safety Tips




Please keep your contact information as up to date as possible. This includes your mailing address, phone numbers, email address and property management company information. 

This helps us to better maintain in contact with you in an event of an emergency with your property as well as avoid any inconveniences with important mailings. 

It is the homeowners responsibility to keep their information current as well as to notify the Association of any changes.

Remember you will need to have prior HOA approval 
before any moving vans / trucks or containers or pods are permitted in the community, please contact the HOA office to coordinate and receive approval. Forms are available in the Documents Library section of the website.

HOUSE & PET SITTING 


 If you have a someone that will be house and/or pet sitting that are visiting for a we request that the owner contact our office, in writing, preferably by sending an email to southerndunes@donasher.com and rrao@job1usa.com with your contact information as well as the person(s) name and dates they will be coming to your home so a pass can be issued.

      edited 4/30/2018

For Estoppel Letters 
please go to Condocerts.com
OPEN HOUSE EVENTS 

Open House events are welcome on Saturdays from 
1:00pm to 5:00pm only.
Up to four signs are permitted.

Signs are limited to ONLY be placed on the street the open house is being held on.

Please fill out the Open House Request Form for prior approval.

You must provide the approved form to the Guards House prior to your event.   Forms are available at the Documents Library

Estate Sales 

BEREAVEMENT POLICY

ESTATE SALES are for OWNERS or NEXT OF KIN who wish to hold a 1- day sale with a maximum of 4 hours, of items inside the home of the deceased which must be coordinated with the Board of Directors and the Guard House. Please submit the below Estate Sale Request Form 10 days prior to the event. Once approved you must provide a copy of the approved form to the guard house. 


One sign is permitted at the guard house as well as on the property during the time of the event. Any literature to be handed out by the guards will be the responsibility of the person holding the Estate sale. Forms are available at the Documents Library.

This policy was adopted at the August 1, 2014 Board of Directors Meeting.


TURNING ON/OFF OR TRANSFERRING UTILITY SERVICES

Utility Services can be turned on/off or transferred by visiting City Hall with a valid photo ID and a copy of closing statement or lease agreement, located at 

620 E. Main Street, Haines City, Florida 33844. 

Please call City Hall at (863)421-3600 for more information

LOST AND FOUND 


 We all know what it feels like to lose an item and 
how great it feels to find it once more. 

Please be great neighbors and report any items that 
you may have found within the community. 
Please notify the guards and/or the HOA office. 

You may drop  the items off with the guards at the entrance 
or the HOA office located at 1603 Forest Hills Lane. 

GOLF CART ORDINANCE:

 

The City of Haines City Commission has approved an ordnance allowing golf carts to be driven on certain city streets.  The Commission also approved a resolution designating specific streets.

Southern Dunes Boulevard east of U.S. 27 is one of the approved streets.Golf carts cannot be driven across U.S. 27 or on sidewalks

TO ALL ROOFING COMPANIES

PLEASE ABIDE BY ALL COMMUNITY RULES SUCH AS

SPEEDING & PARKING WITH THE FLOW OF TRAFFIC

 

NO SIGNS WILL BE PERMITTED TO BE POSTED

 NO SOLICITING

(HANDING OUT OF FLYERS, BUSINESS CARD AND/OR ETC)


PLEASE PICK UP ALL DEBRIS INCLUDES NAILS, BOLTS AND ETC.

DO NOT CLEAR ROOFING GUNS TOWARDS THE STREET

THOSE WHO ARE SEEN DOING THIS WILL NOT BE PERMITTED TO WORK WITHIN THE COMMUNITY

"DID YOU KNOW"         
Reporting Street Light Outage 

It only takes three simple steps to report a malfunctioning street light:

IDENTIFY IT:  Specific directions or street address work best.

                        You can give the ID number from the pole.


REPORT IT:    Call 1-800-228-8485 and press #5 from the voice menu or

                         go to and https://www.duke-energy.com/customer-service/request-light-repair-florida

  fill out the street light outage form

 
PROVIDE YOUR INFORMATION: They need your contact information to ensure that their technicians can find and resolve the problem promptly.

THANK YOU FOR YOUR HELP!


As we head into the Labor Day holiday weekend, we hope everyone has a safe and enjoyable weekend with family, friends, and neighbors. Please remember that all community rules and restrictions remain in effect throughout the holiday.


LABOR DAY WEEKEND REMINDERS – September 7, 2026


Vendors & Contractors
No vendors or contractors are permitted to perform work during Labor Day / 09/07/2026. Please plan projects and service appointments accordingly.


�� Fireworks
Fireworks are not permitted within the community. Please help us protect our homes, residents, pets, and common areas by observing this restriction.


�� Parking Rules Remain in Effect
Holiday gatherings do not suspend community parking restrictions. Please remind your guests that parking is not permitted:


  • On grass or landscaped areas
  • On yellow lines
  • On Hemingway Avenue
  • On Southern Dunes Boulevard

Please make appropriate arrangements for your guests and avoid blocking roadways, sidewalks, driveways, mailboxes, or access areas.


�� Noise / Quiet Hours
Community noise restrictions remain in effect daily from 9:00 PM to 7:00 AM. Please be considerate of your neighbors when enjoying outdoor gatherings, music, or other holiday activities.


��️ Garbage Collection
Garbage collection may be affected by the Labor Day holiday. Residents should be aware that normal pickup days may be delayed by 1 day. Trash pick up will be on Saturday for this week. It should run on the normal schedule next week.


Bulk, Special & Yard Waste Items
Please remember that bulk items, appliances, landscaping bundles, and other special pickup items should not be left out for regular garbage collection unless properly scheduled. Residents should contact the City of Haines City Public Works Department directly for information regarding special or bulk-item collection, including:


  • Appliances and large household items
  • Furniture and other bulk items
  • Landscaping and yard-waste bundles
  • Other items requiring special collection

Please make the appropriate arrangements before placing these items curbside and help keep the community clean and free of debris.

�� IMPORTANT — NEW FRONTSTEPS PORTAL

On September 1, you were sent a link to register for our new portal. If you haven't done so already, you may access the portal by using the link below:

 

https://donashertest.frontsteps.com/users/invitation/accept?invitation_token=token

 

Unfortunately, because Apple delayed the addition of the mobile app, the download is not ready as it was expected to be. Once the app is ready for downloading on both Goggle Play and Apple, we will send a notification.

 

Lastly, because of this unforeseeable issue, Frontsteps is allowing the old Caliber portal to remain open to allow time for the transition from the old portal to the new however, please make sure you register, especially if you make payments or are signed up for ACH as this information must be re-entered into the new portal.

 

If you experience issues with registering on the new portal, please contact FRONTSTEPS Resident Support:


We appreciate your cooperation, partnership, support and patience during this time.

The new portal provides access to community announcements, documents, requests, payment options, community information, and other available services.


�� SAVE THE DATE — FALL COMMUNITY YARD SALE

Our Fall Community Yard Sale will be held on a Saturday on October 17, 2026, from 8:00 AM to 1:00 PM.


The official date and resident sign-up information will be posted soon, so please look for additional announcements.

Thank you for helping us keep Southern Dunes safe, attractive, and enjoyable for everyone. Please be considerate of your neighbors and fellow homeowners throughout the holiday weekend.


Have a safe and happy Labor Day Weekend!

Southern Dunes Master HOA
Management Office

 





We ask that everyone take care of our community amenities, including but not limited to the pools, so they remain clean and safe for all to enjoy. Repairs are both costly and inconvenient, and with your help, we can prevent unnecessary damage. 

If you see any damage or notice any residents or guests misusing or damaging equipment, please report it immediately to the H.O.A office at southerndunes@donasher.com / 863-419-0642 or contact the guardhouse at 863-422-2038. 

A few important reminders: 

• Do not dispose of household garbage (including boxes) in common area trash bins or dog stations. 

• Always pick up after your pets. Dispose of used bags in the dog stations located throughout the community. 

• With the recent rains, grass grows faster and requires more frequent care. Landscaping (mowing, weeding, and edging) must include all sides of your home — front, side, and back. 

Thank you for helping keep our community beautiful, safe, and enjoyable for everyone. 

Sincerely, Southern Dunes Master H.O.A


No Contractors or Vendors on Sundays or a major holiday unless it is an emergency (A/C, Plumbing) 



Fireworks Are Not Permitted

For safety reasons, personal fireworks are strictly prohibited within the community. You are welcome to enjoy public fireworks in surrounding areas such as Haines City and Davenport.


Federal Holidays and Dates

  • New Year’s Day – Thursday, January 1, 2026
  • Memorial Day – Monday, May 25, 2026
  • Independence Day – Saturday, July 4, 2026
  • Labor Day – Monday, September 7, 2026
  • Columbus Day – Monday, October 12, 2026
  • Veterans Day – Wednesday, November 11, 2026
  • Thanksgiving Day – Thursday, November 26, 2026
  • Christmas Day – Friday, December 25, 2026


Parking Rules Remain in Effect

All community parking rules apply over the holiday. Please ensure:

  • No parking on Southern Dunes Blvd, Hemingway Ave, driveway ramps/aprons, yellow lines, fire hydrants, lawns, or common areas.
  • Do not block sidewalks or corners.
  • Vehicles in violation may be towed at the owner’s expense.
  • Park only within your garage or driveway.
  • If street parking is necessary:
    • Park larger vehicles in your driveway.
    • Stagger smaller vehicles on the road to allow safe passage for emergency and service vehicles.
    • Do not park in another resident's driveway without their consent.


Pedestrian & Driver Safety

  • Use sidewalks and crosswalks whenever possible.
  • Look at both ways before crossing and stay alert to your surroundings.
  • Drivers: Obey stop signs, posted rules, and the new community speed limit of 15 MPH.
  • No speeding, tailgating, or passing on internal roads.
  • Watch pedestrians, children, pets, and golf carts.



Trash & Yard Waste Collection

  • Friday’s pickups may be affected and delayed by one day. 
  • All trash must be bagged and fit within your trash bin.
  • Yard waste should be placed neatly beside the bin or at the driveway edge—not in the street. Leaves and clippings must be bagged.

Noise Ordinance

Please be mindful of others and adhere to quiet hours: 9:00 PM – 7:00 AM daily



Emails and phone calls will be responded to in the order received. If you call, leave a message including a call back number, please be advised it will be returned when





To Contact the Guardhouse please call 863-422-2038

For all Emergencies, please call 9-1-1

Non-Emergency 863-421-3636

Realtors 


Open House events are limited to Saturdays between 1pm - 5pm with prior H.O.A approval - please contact the office before scheduling your event. You may download the Open House Request form from the Documents Library.


For estoppel request and questionnaires please visit: www.condocerts.com


Insurance information and Certificates 


For insurance certificates please contact: Shile Insurance at cad@sihle.com or call 407-389-3578.


REPORTING OF RULES VIOLATIONS:


Southern Dunes is a large community, and we appreciate when residents notify us of any issues that should be addressed. When providing information please include the property address and issue that needs to be addressed. Depending on the situation, some concerns may be forwarded to code enforcement or animal control. 


Send photos, when possible, especially for issues in the back of the homes or not easily visible from the street. 


Please be specific when providing information to support your concern. 


You can email your concerns with photos to southerndunes@donasher.com



Violations: If you are contacting us in response to a notice, to request an extension or notify that you have cured the violation, please email us and include the property address and pictures. - Thank you! 


VANDALISM, DESTRUCTION AND HARRASSMENT 
OF ASSOCIATION PROPERTY AND OFFICALS
 
PLEASE BE ADVISED ANYONE SEEN VANDALIZING AND/OR DESTROYING 
ASSOCIATION PROPERTY AS WELL AS HARASSMENT OF ANY ASSOCIATION, 
MANAGEMENT OR SECURITY OFFICIALS 
WILL BE PROSECUTED TO THE FULLEST EXTENT OF THE LAW.

WE APPRECIATE EVERYONE'S COOPERATION IN MAINTAINING 
A BEAUTIFUL AND PEACEFUL COMMUNITY. 


VEHICLE REGISTRATION

 

All residents of the community must register their vehicles with the H.O.A office, please make arrangements to come to the office during office hours or email the necessary documents. There is a maximum of five (5) vehicles permitted to a property at one time. 


Decals must be placed on the driver's side windshield on the lower left-hand corner and visible at all times. 


Decals are not interchangeable; if you have sold your vehicle to another resident of the community, please remove your sticker and have the new owner register with the office. If you have moved to a different address within the community, you must provide the new lease or closing/deed if you have purchased a new home to register your vehicle to the new address. 


Remember the decals are registered to your name, address and vehicle. 


*Rental vehicles and short term (vacation) renters will not be provided with a decal.


Owners will need to provide proof of home ownership (new owners) and current car registration. Owner decals will only be provided to the named deed holder. All other residents will receive a renewable decal. 


Tenants will need to provide the current unexpired lease and current car registration. Decals will not be provided for vehicles with expired registrations or leases. 


GOLF CARTS Please provide proof of insurance (check property insurance or vehicle insurance). You will also need to provide the cart serial number, color, year and make and model of the golf cart. 


ANYONE WHO DRIVES ON OUR ROADS MUST HAVE A VALID DRIVER'S LICENSE.



Parking within Southern Dunes Master H.O.A 


This community was originally intended as a vacation rental community, we now have many full-time residents, and parking has become a big issue. We ask that all residents and guests be courteous when parking.


There is NO parking Southern Dunes Blvd or Hemingway Ave. Vehicles may be towed at the owner's expense. 


Do not park on yellow zones, fire hydrants, within 10ft of stop signs or street corners. Do not block mailboxes or create obstructions for other vehicles. Vehicles may be towed at the owner's expense. Tow signs are posted throughout the community and at the entrance gate. 

Be mindful of the parking patterns on the street, please avoid creating obstructions that may difficult transiting of vehicles, garbage trucks, mail distribution and emergency response vehicles from reaching those in need in an emergency. Park with the traffic flow. 

Park your vehicles within your enclosed garage, driveway, or in front of your property, if permitted and whenever possible.

As a courtesy, please park larger vehicles in the garage or on your driveway and not on the street or driveway apron as this limit's visibility for others.

Parking on the grass, or sidewalks is never permitted. 



Homeowners and property management companies 


Please remind your tenants and guests about parking within our community. As owners and property managers you are responsible for your tenants and guests while they are in our community.


The community does not have overflow parking, please make the proper arrangements when having guests over.  Parking in the condominium parking lot is not permitted; the condominium association will tow vehicles at the owner's expense. The HOA is not responsible for actions taken by the condominium association, if your vehicle is towed you will have to contact the condominium association directly to resolve the matter. 


We thank you in advance for your cooperation!


This applies to everyone on property 

RESIDENTS, GUESTS AND VENDORS


Dog Stations 

There are several dog stations for residents and guest to dispose of doggie bags throughout the community. Please pick up after your pets!

We also ask that our residents and guests not put household garbage in the 
dog stations or garbage cans next to the benches. 

They are not only overflowing but lead to 
bad odors, increased insects and critters. 

Residents in St. Augustine - DO NOT put household garbage 
in bins other than your own, the association bins 
located in the cabana or the dog station by the bench. 

Help us keep our community clean and healthy. 
Your cooperation is appreciated. 

Thank you in advance. 

St Augustine Residents 
Landscaping & Irrigation

Please be advised, landscaping maintenance is only for plants, bushes, shrubs, trees and etc. that is original to the development. If you choose to remove and plant anything to replace or add to your landscaped area around your home, the association will not be responsible for the maintenance, trimming, fertilization or care of these. It will be the homeowner's responsibility.

Remove all items on the lawned areas including but not limited to bikes, hoses, toys BBQ and etc. The landscapers will not be responsible for moving them or mowing around them.

Sprinkler head and other irrigation parts that need to be replaced due to normal wear and tear are included however repeated replacement due to driving over them will incur costs to the homeowner. Also, sprinklers that need to be redirected due to homeowner projects are not the HOA responsibility. Sprinklers that need to be redirected due to other landscaped issues will need to be evaluated.

If you are having landscaping or irrigation issues, please contact the office at 863-419-0642 or southerndunes@donasher.com. 


THE IMPORTANCE OF BAGGING LEAVES


We ask that ALL residents pick up the leaves on their property. Even if you do not have a tree - the wind blows them in your direction. DO NOT blow or sweep them onto the street or into the street gutter or drains! This will cause the drains to block and possibly flood. 


Bagging leaves can seem like an unending chore. Here are some tips to make the task a little bit easier:


  • Mow right over the fallen leaves. While you're mowing your lawn, mow the leaves as well, and bag them together with the cut grass. If you have a mulching mower, the leaves can be turned into next spring's mulch.

  • Knock leaves from hard-to-reach places, like the top of your roof, with a leaf blower. Remember your gutters! 

  • GATHER YOUR LEAVES! Rake your leaves into piles to be bagged. When buying a rake, try to get one with wave-shaped teeth, which prevent leaves and dirt from getting stuck in the rake.

  • BAG THE LEAVES!  Once you've gathered the leaves into piles, it's time to bag them. An efficient way to bag leaves is to put some plastic sheeting on the lawn and rake the piles of leaves onto it. Then use the plastic like a funnel to pour the leaves into bags.

  • You can also use a leaf scoop, which is a lightweight plastic scoop that lets you easily pick up a large batch of leaves in a single swipe. Simply empty the scoop into your lawn or garbage bag.

  • DO NOT place yard debris on top or inside the drains!

  • Place yard debris on the curb NOT ON THE STREET on garbage pick-up day (Friday). They will be picked up if properly bagged.

Residents seen blowing, sweeping or placing leaves and other yard debris or other items into the street or placing them on or into the drains may be subject to further actions by the association and may be subject to including but not limited to legal actions. 

The City of Haines City - Code Enforcement also patrol the community on a daily basis and you may be fined directly by them as well. 

Attention Residents, Landscapers & Tree Removal Companies 

When trimming trees, shrubs and/or removing any plant material. 

DO NOT LEAVE THE DEBRIS ON THE CURB FOR TRASH DAY PICK UP. REMOVE THE DEBRIS THE SAME DAY. 

The trash removal company does not remove all of the debris, and we are left with dead leaves and broken branches that end up in the storm drains. Once in the storm drains the plant material builds up and backs up the water in the streets causing flooding during heavy rain fall. 

Companies that do not remove their debris will not be allowed to work within the community again.

Yard waste is picked up on garbage collection day (Friday): bag leaves and grass clippings and leave on the curb along with your bin.

Limbs must be neatly stacked and placed at the curb and no longer than 5 feet in length. Limbs cannot be commingled with garbage.

If it is a large pile of yard waste that requires a claw truck, you will need to arrange pick up with a claw truck by calling the Haines City Public Works Department at (863) 421-3777.

*Auto parts or tires are not acceptable
 

Current watering guidelines


The Haines City Commission recently approved new watering guidelines for city residents.  The new guidelines allow homeowners and businesses to water their lawns once per week. 


WATERING GUIDELINES 


Lawn Watering Days and Times

Lawn watering is limited to once per week

Lawn watering days:
  1. Monday:   Addresses ending in 0 or 1.
  2. Tuesday: Addresses ending in 2 or 3.
  3. Wednesday: Addresses ending in 4 or 5.
  4. Thursday: Addresses ending in 6 or 7.
  5. Friday: Addresses ending in 8 or 9 or no addresses.
  1. Customers shall curtail irrigation when rain has occurred within the last 24 hours.

 

  • Hand watering and micro-irrigation of plants (other than lawns) is not limited to days of the week but is limited to the minimum necessary and to the permitted hours set above. 

New Lawns and Plants

  • New lawns and plants have a 60-day establishment period and are exempt from the day of the week restrictions but are still restricted to the allowable hours outlined in the first section above.

 

Reclaimed Water

  • Currently, there are no restrictions, but the City may, in its discretion publish a schedule at a later time if necessary. 

MAILBOXES


Southern Dunes Master Community has a pre-approved mailbox. If you your home does not have one or needs to have one replaced, please contact Beautiful Mailboxes the order form in located in the Documents Library. 


Mailboxes that do not conform to the approved will receive a violation notice.


If the mailbox has been removed remember to remove the pole as well if it is a single mount bracket.  


St. Augustine Residents:


Mailboxes are not permitted in front of the property. Mailboxes are located at the pool cabana in front of the restrooms. If you do not have a key to your mailbox, you will need to visit the Haines City Post Office with proof of residency to obtain your mailbox key. 


Haines City Post Office

1051 State Rd 544 E, Haines City, FL 33844

Hemingway Sub-Division (Paulette Drive and Hadley Way) 

Important Reminder: Flushing anything down your toilet other than toilet paper can and will cause equipment failure at your lift station resulting in sewer backup, interruption in service and costly repairs. Just because the label says it is “flushable” does not mean we should flush it.

GARBAGE AND RECYCLING 


Garbage and Recycling is picked up once a week on Friday
If your garbage or recycling is not at curbside by 6:00am and the collection vehicle has already been in the area, it will not be picked up until your next scheduled collection day. 

The bins shall be removed from the curbside and returned to a point at the side yard, except where a side yard abuts a right of way, or rear of the residence, not later than 12:01am (midnight) of the day of collection (Friday). The containers should be placed on the side, or at the back of the house, or inside of the garage during non-pickup days. Moving the container away from the curb does not exclude you from receiving a penalty. The container cannot be anywhere between the house and the road. 
 
Bins that are not removed will be tagged by the city and place a fine may be added to your utility bill. 

There are announcements posted in your utility bill or on our website, which posts the holiday schedules. The general rule is that pickup days will move to the following day. For example, if your pickup day is on Monday and the holiday falls on a Monday, then your garbage will be picked up on Tuesday. Then normal Tuesday pickups will occur on Wednesday, normal Wednesday pickups will occur on Thursday, normal Thursday pickups will occur on Friday, and normal Friday pickups will occur on Saturday.

All glass should go in the garbage. Recycling guidelines have changed since the carts/bins were manufactured. Glass is not recyclable in Polk County.
Accepted recyclable materials: (Must all be clean & dry. If they are not clean & dry, they are garbage.)
Aluminum cans
Steel (tin) cans or containers
Dry Cardboard, cereal boxes, & cardboard egg cartons
Dry Newspaper, uncoated paper, paper products
Most gallon and half gallon, translucent plastics (no colored or clear plastics), milk, juice or water jugs
Only translucent plastics (no colored or clear plastics) are accepted
Keeping recyclable materials dry and free of grease, soil and residue is the best way to ensure success. (No greasy pizza boxes.)
Avoid including items that can contaminate your cart. By keeping your roll cart lid closed, you will minimize contact with rain and keep your materials dry. Only items listed above should be placed in the recyclable materials cart; items not listed above, should be placed in the garbage roll cart.
Watch the 14 minute Polk Waste Wise video to learn more about accepted materials for recycling.
Why not glass and plastic?
Glass breaks easily during the collection process and compromises other viable materials in the RMCP roll cart. As a result, broken glass embeds in healthy materials making them unlikely to be reused or recycled successfully into new products.
Not all plastics are created equal. Many do not blend effectively during the process of creating a new product. This poses regulatory and processing challenges to manufacturers, who incorporate post-consumer plastics into a new product. For this reason, Polk County limits its collection to products that have the longest environmental and economic value, such as milk and juice jugs
Yard Waste
Yard waste collection service is intended for the collection of routine lawn and landscape maintenance. Routine yard waste is collected once a week. 

Yard waste may be bagged, containerized, bundled or neatly stacked; each (bag, container, or bundle) should weigh less than 50 pounds ie: Grass trimmings and leaves

  • Yard Waste outside of a container should be no more than six feet in length and/or no more than six inches in diameter.
  • Yard waste must be within three feet of the curb or edge of the street
  • Yard waste must be at least three feet from other fixed objects.
  • cannot be commingled with garbage
 
Routine yard trash is any vegetative matter resulting from residential property lawn and landscaping maintenance including:
  • Shrub and tree trimmings
  • Grass clippings
  • Palm fronds
  • Branches
 
Material placed curbside that does not meet the county guidelines of routine yard trash will be tagged with a non-collection notice, which serves to inform the resident that the material is non-conforming debris and therefore cannot be collected.
 
If a material is non-conforming, then disposal is the responsibility of the resident. You can also arrange pick up by calling the Haines City Public Works Department at (863) 421-3777
 
Routine yard trash does not include:
  • Whole trees/tree trunks
  • Stumps/logs
  • Root systems
  • Land clearing debris (i.e. rocks, bushes)
  • Auto Parts and tires
 
For a list of contract haulers to remove non-conforming debris, contact the Waste and Recycling Division at (863) 284-4319.
 
 
Bulk Garbage 

Schedule curbside collection by calling the Haines City Public Works Department at (863) 421-3777:

    • Refrigerators Freezers
    • Washers & Dryers
    • Furnaces Window
    • Air Conditioners
    • Stoves & Ovens
    • Furniture
Please see the following changes to the recycling program


All glass should go in the garbage. Recycling guidelines have changed since the carts/bins were manufactured. Glass is not recyclable in Polk County.

Accepted recyclable materials: (Must all be clean & dry. If they are not clean & dry, they are garbage.)

  • Aluminum cans
  • Steel (tin) cans or containers
  • Dry Cardboard, cereal boxes, & cardboard egg cartons
  • Dry Newspaper, uncoated paper, paper products
  • Most gallon and half gallon, translucent plastics (no colored or clear plastics), milk, juice or water jugs
  • Only translucent plastics (no colored or clear plastics) are accepted

Keeping recyclable materials dry and free of grease, soil and residue is the best way to ensure success. 

(No greasy pizza boxes.)


Avoid including items that can contaminate your cart. By keeping your roll cart lid closed, you will minimize contact with rain and keep your materials dry. Only items listed above should be placed in the recyclable materials cart; items not listed above, should be placed in the garbage roll cart.


Why not glass and plastic?

Glass breaks easily during the collection process and compromises other viable materials in the RMCP roll cart. As a result, broken glass embeds in healthy materials making them unlikely to be reused or recycled successfully into new products.

Not all plastics are created equal. Many do not blend effectively during the process of creating a new product. This poses regulatory and processing challenges to manufacturers, who incorporate post-consumer plastics into a new product. For this reason, Polk County limits its collection to products that have the longest environmental and economic value, such as milk and juice jugs.




Important Reminder: Flushing anything down your toilet other than toilet paper can and will cause equipment failure at our lift stations resulting in sewer backup, interruption in service and costly repairs. Just because the label says it is “flushable” does not mean we should flush it.